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Safaricom

Safaricom is one of a small group of about 400 companies across Africa whose annual revenues are more than $1 billion. Safaricom is a listed Kenyan mobile network operator headquartered at Safaricom House in Nairobi, Kenya. It is the largest telecommunications provider in Kenya, and one of the most profitable companies in the East and Central Africa region. The company offers mobile telephony, mobile money transfer, consumer electronics, ecommerce, cloud computing, data, music streaming, and fibre optic services. It is most renowned as the home of MPESA, a mobile banking SMS-based service.
safaricom

The Challenge

In the year 2000, Safaricom began the journey with a view to Transform Lives. Safaricom is one of a small group of about 400 companies across Africa whose annual revenues are more than $1 billion. Safaricom invest a unique way of doing business through one Purpose; to ‘Transform Lives’. Safaricom seeks to create opportunities for Kenyans to be a part of their growth story by empowering them with the right tools for economic growth. The “Simu ya Jamii” innovation allowed Kenyans to earn money from operating small, mobile pay phones.

The Solution

CSE designed and implemented a tailor-made Executive Sustainability Workshop with the objective of creating a common understanding of CSR and Sustainability across all Safaricom’s Executives. The workshop presented  all critical issues related to CSR, as it pertains to the regional, sector, and company-specific needs of the organization. All executives and managers joint the 2 day workshop. A benchmarking of Safaricom and Assessment of its Sustainability Strategy was included in the deliverables.

The Benefits

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