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ION – EUDR Compliance

ION has been synonymous with chocolate for more than 85 years. There are generations and generations of people who have linked the name of ION with their most pleasurable moments.
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The Challenge

For a cocoa/chocolate company like ION, the main challenge before moving into EUDR compliance is building end-to-end traceability for cocoa and being able to prove it is deforestation-free and legally produced, including collecting geolocation data for the production plots and maintaining an auditable due-diligence file. This typically requires new data flows and controls across traders and upstream suppliers, plus a formal due-diligence system and documentation that can support a Due Diligence Statement in the EU system. Even though implementation has been postponed, companies still need significant lead time to set up traceability, data quality checks, and supplier engagement at scale.

The Solution

CSE supported ION with an end-to-end EUDR compliance service by building the company’s due diligence approach for cocoa from the ground up. CSE mapped ION’s cocoa supply chain and data gaps, defined the exact EUDR information needed per shipment, and set up a practical process to collect and validate farm/plot geolocation data and supporting evidence to demonstrate “deforestation-free” and “legal” sourcing. CSE also designed the internal due-diligence workflow and prepared ION for operational use of the EU’s EUDR Information System to submit Due Diligence Statements (DDS) and manage reference numbers across the supply chain.

The Benefits

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EUDR readiness and compliance through a structured due-diligence system for cocoa

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Stronger supplier engagement with clear requirements, templates, and follow-up mechanisms

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Better risk management through consistent risk assessment and mitigation measures

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